Image Support Now Available in the dKart Helpdesk
22-SEP-2026
News
We are pleased to announce that the dKart Helpdesk now supports inline images.
Previously, images could only be attached as separate files. Now they can be inserted directly into the text of a ticket.
This feature is available to both:
Inline images make communication faster and clearer: screenshots and illustrations now appear right next to the relevant text, without the need to open separate attachments.
Previously, images could only be attached as separate files. Now they can be inserted directly into the text of a ticket.
This feature is available to both:
- Support operators — when creating a ticket or posting a reply;
- Clients — when responding to a ticket or providing additional clarification.
Inline images make communication faster and clearer: screenshots and illustrations now appear right next to the relevant text, without the need to open separate attachments.
